PRIVACY POLICY

We may collect information you provide directly, including your name, email address, shipping and billing information, order details, support messages, review submissions, and photo permissions if you choose to provide them.

We may also collect limited technical information automatically, such as device and browser information, pages viewed, referring source, shopping activity, checkout activity, cookies, pixels, and similar tracking technologies.

We use customer information to process and fulfill orders, send order confirmations and shipping updates, respond to support requests, provide discounts or email updates when requested, improve the store and customer experience, detect fraud or abuse, and comply with legal, tax, and accounting obligations.

If you sign up for Witness Brand emails, we may send product updates, discount reminders, launch announcements, and brand messages. You can unsubscribe at any time using the unsubscribe link in any marketing email.

Witness Brand uses trusted third-party services to operate the store. These may include Shopify for checkout, payment processing, ecommerce operations, and order management; Printify and production partners for made-to-order fulfillment; Klaviyo for email marketing and customer messaging; Google services for analytics, product listings, and measurement; and payment providers used through Shopify checkout.

Payments are handled through Shopify's secure checkout and payment providers. Witness Brand does not store full payment card numbers.

The store may use cookies, pixels, and similar technologies to remember preferences, understand store performance, measure advertising or email effectiveness, and improve the shopping experience. You can adjust cookie settings in your browser, but some site features may not work correctly without cookies.

If you submit a review or photo, we may review it before display. We will only use customer-submitted review or photo content publicly when permission has been provided.

We do not sell personal information in the ordinary meaning of selling customer lists. We may share information with service providers that help operate the store, fulfill orders, process payments, send emails, prevent fraud, comply with legal obligations, or protect the rights and safety of Witness Brand and customers.

We keep order, support, and account information as long as needed for business, legal, tax, security, and customer-service purposes. You may unsubscribe from marketing emails, contact us to request access, correction, or deletion where applicable, and disable cookies through your browser settings.

Witness Brand is not intended for children under 13. We do not knowingly collect personal information from children under 13.

We use reasonable measures and trusted service providers to protect customer information. No online system can be guaranteed completely secure, but we work to protect customer data and use secure checkout services. We may update this Privacy Policy from time to time, and updates will be posted on this page.

For privacy questions or customer support, contact stefan@iamwitnessbrand.com.